This is an excellent store for someone looking to purchase tiles, having said that, we did have a terrible initial experience with them. We ordered tiles that were recommended by the staff as perfect for a washroom floor. When our contractor was installing them, we noticed that although similar looking, they gave us two different brands of tiles, what made it worse was one of the brand of tiles was getting stained, and we could not remove the stains. When we went back to the store we did have a bit of an issue with the return. Personally, i chalk this up to some bad communication and information. Although we did have this experience, we still did purchase some excellent flooring tiles and stone and glass mosaics from this store. The pricing was incredible, we saved over $5 a sqft for identical tiles we purchased compared to another more well known store. This store has an incredible selection, however they are not grouted and displayed as nicely as some other stores, so if you have the patience to look through tile boards, or you already have the brand and style of the tiles you want, go here and i am sure it will be cheaper. This store is a definite recommend.
- Company Response
First off thank you for taking the time to review our store we really appreciate the feedback . We don't grout our tile because grout is such a personal preference that we find for us its better if they are left non grouted . And the tile is suitable for the floor but your contractor was using a permanent marker so it was unable to come off. Thank you for your business hope your space looks amazing .