This is an okay, slightly cheaper alternative to IKEA. The cabinets are decent quality, though dripmarks from the uneven staining and small marks are visible right out of the box. In terms of service, while the sales staff is friendly, they are not designers by any means - they have no real suggestions in terms of designs, alternatives, colors, etc. You will need to come with your own design in mind. And, be prepared to factor in the cost of installation - I have been installing the cabinets myself, and if I was not an accomplished handyman with my own set of tools I would never have been able to. The cabinets come out of the box without the hardware attached, and often with no clear indication how or where it should be attached. IKEA assembly is a breeze compared to this. So unless you're very comfortable with wood working, be prepared to pay extra for installation.