Tippet-Richardson

Moving & Storage
5499 Canotek Rd Ottawa ON
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HomeStars  >  Moving & Storage in Orleans  >  Tippet-Richardson
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6%

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Reviews by rating (past 12 months)

Reviews for Tippet-Richardson

Average customer rating:
0.3 10 (3 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
0/10

Moving

Untruths. Ignored emails. Broken and lost furniture. Three months later I still can't get a response from this company. Allied (the parent company who referred us to Tippet Richardson) defer to TR with no support to the client.

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Private User
Private User
Private User reviews Ottawa, ON
0/10

Moving

Brutal company. I had items go missing during the move, an investigation followed, one of the movers quit shortly thereafter, wouldn't cooperate with investigation. TR denies responsibility, says someone would have to be convicted of a criminal offence for them to compensate me. They ignored my subsequent emails. Terrible customer service, left me feeling totally screwed over.

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Davenat in Ottawa
Davenat in Ottawa
2 reviews Ottawa, ON

First Review

1/10

Local Ottawa Move

Guys were good - company not so good

Be warned of the service from Tippet Richardson. They are overpriced and take advantage of the consumer who needs to move during the summer.

Before the move, they appeared to be a good company to deal with. The actual movers on the day of the move were good – but everything fell off the rails for support after that!

The needs and requirements were clearly given at the time of the quote (AND by subsequent emails), however the information was incorrectly written on the quote. The interpretation from that incorrectly worded quote caused our move to be a mess!

It started with the movers not even being aware that there was a storage pickup, then the truck wasn’t big enough. This caused us to have to do a SECOND trip back and forth from the storage to the new house. This caused the job to go 2 hours over the quote resulting in over $500 in extra charges!!!!!

Following the move, management was completely unwilling to take responsibility for their errors. They have a serious challenge with respect to customer service. This is an average moving company with a serious attitude and zeal for over-charging.

I would not and will not recommend anyone use them.

1 of 1 people found this review helpful.
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