Dynasty Flooring Ltd

Tile & Stone Retailers
1412 Star Top Road Gloucester ON
Write a Review
Write a Review
HomeStars  >  Tile & Stone Retailers in Ottawa  >  Dynasty Flooring Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

22%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Dynasty Flooring Ltd

Average customer rating:
2.5 10 (4 reviews)

Sort by

Annie in Ottawa
Annie in Ottawa
1 review Ottawa, ON
0/10

Hardwood flooring

Had hardwood flooring installed in March. Dynasty Flooring provided inaccurate information regarding the care/maintenance of the wood (before and after the installation) and verbally threatened a legal lean on my property before their work was completed. This was inappropriate, stressful and time-consuming. Needless to say, it has not been a pleasant or professional experience as advertised. Furthermore, Dynasty Flooring is not accredited with the Better Business Bureau (BBB), leaving little recourse when issues arise. I waited over 3 months for them to fix an issue with a section of the floor which remains unresolved; I have now opted to count my loses and walk away, having paid in full for the installation. Not recommended.

Was this review helpful?
Home Reno Queen from Ottawa
Home Reno Queen from Ottawa
1 review Ottawa, ON
0/10

Flooring

Bought a roll of carpet runner and an area carpet on a Saturday. The carpet was a little too small, tried to exchange but they are not open Sundays or any evenings. When I went in the following Saturday I was told by a very rude salesperson that carpet could only be exchanged within 24 hours. When I told him they were closed the next day he replied with that's the policy. It's not my policy. I was just trying to exchange for a larger carpet and was going to pay the difference. The sale man wouldn't even get out of his chair or turn around to talk. No wonder the parking lot was empty and there were no customers. Seems foolish because the carpet only cost $125 and I was trying to purchase a more expensive carpet. i don't really care about this small $ value carpet purchase, but know enough now not to purchase any other flooring from this store,

Was this review helpful?
Mike antosik from Ottawa
Mike antosik from Ottawa
2 reviews Ottawa, ON
10/10

Hard wood flooring installed

The work was done in a timely basis and on schedule for a fair price. The job site was also left very clean when the work was completed. I would definitely use this company again.

0 of 1 people found this review helpful.
Was this review helpful?
Dennis Kuz in Gloucester
Dennis Kuz in Gloucester
1 review Gloucester, ON

First Review

0/10

Hardware and carpet flooring

The quality of the product was excellent yet the company failed to deliver in the installation. The hardwood floor cracked due to bad installation, 40 boards had to be replaced. There were too many crews, and one of the crews were very uncooperative and unhelpful. I will not go with this company again

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.