Dodd & Souter Broadloom & Flooring

Tile & Stone Retailers
43 Regency Crescent Whitby ON
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Tile & Stone Retailers
Dodd & Souter Broadloom & Flooring
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90%

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Reviews by rating (past 12 months)

Reviews for Dodd & Souter Broadloom & Flooring

Average customer rating:
9.3 10 (12 reviews)

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HomeStars in Toronto
HomeStars in Toronto
4 reviews Oshawa, ON
10/10

flooring

These guys were awesome right from the sales experience with Margaret to the demolition and installation process. This job turned out to be more complicated than originally quoted due to the fact that we had old ceramic tile that was mortared to plywood which was then screwed into the floor. The guy who had to remove it all worked like crazy to get the job done in the required time as we had painters scheduled right behind him. The quote was $1000 less than one of their competitors for the exact same flooring and process. Well done guys. I'd definitely use this company again!

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callen from Toronto
callen from Toronto
7 reviews Oshawa, ON
10/10

whole house flooring

Excellent workmanship in replacing all flooring in house and replacing with lovely hardwood. Margaret assisted greatly with assessing my needs and making recommendations. Mr. G. Souter inspected work regularly and cannot say enough about good it felt to know the owner cared., a rarity today! Beautiful flooring throughout makes me proud of my home and thrilled I researched and chose this company. Thank you!

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Shelley Neilson from Oshawa
Shelley Neilson from Oshawa
3 reviews Oshawa, ON
10/10

Replaced all flooring in 90 year old house

We replaced all of the flooring in our 90 year old house - with carpet, duraceramic tile and hardwood. I was very concerned about getting the job done correctly, given the challenges that a house of this age presents. Dodd and Souter did the job beautifully, on time, and under the cost of the original quote. I have already recommended Dodd and Souter to family and friends. Everyone at Dodd and Souter was an absolute pleasure to deal with - from Grant Souter Sr. to Ellen and the other sales staff to all the installers. Dodd and Souter’s quote was higher than other flooring companies - but with the level of service, attention to detail and quality, they were definitely the best deal. Everything was completed as agreed to – no hidden surprises. We couldn’t be more impressed!

1 of 1 people found this review helpful.
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Jay from Ajax
Jay from Ajax
13 reviews Toronto, ON
9/10

Wood floors and stain

We visited many stores searching for dark grey hardwood flooring but to our amazment, many places didnt even carry any colors in grey. Dodd and Souter not only had grey, but multiple choices for us to choose from. We were slightly concernced with getting our stairs to match the flooring but that was taken care of when they were able to order the stain directly from the manufacturer. Service was good they answered all of our questions. They also kept good contact with us while our order was in place. We would shop there again in the future.

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fred van der Vliet from Rexdale
fred van der Vliet from Rexdale
1 review Etobicoke, ON
10/10

remove old single piece metal door and replace with new insulated 4 section door.

Excellent workmanship and quality install....I'm very happy and would recommend them to anyone. Arrived as planned and completed on time. No extra "on site" charges...great respectful staff....Way to go Dodd's

0 of 1 people found this review helpful.
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Charlene E in Scarborough
Charlene E in Scarborough
2 reviews Scarborough, ON
8/10

Basement floor

Dodd & Souter is a major player in the flooring business for durham. Ton's of selection, helpful staff, and speedy service.

I put all new flooring in my basement, and dodd and souter beat out the competition.

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Chris MacMillan in Scarborough
Chris MacMillan in Scarborough
2 reviews Scarborough, ON
8/10

wood and tile flooring

The flooring was installed and we had someone come back a year later to look a an issue with the wood flooring near an outside door. They were prompt in sending a technician back to fix the problem right away at no charge.

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Lori Beswick in Whitby
Lori Beswick in Whitby
1 review Whitby, ON
10/10

Instalation of new flooring

Dodd and Souter in Whitby installed new sheet flooring in our kitchen, main floor bathroom and basement powder room. The kitchen installation included the removal of trim and reinstalling. The bathrooms included removing the toilets and reinstalling them.
The job was done on time and as price quoted. A nice clean job.

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Raymond in Oshawa
Raymond in Oshawa
4 reviews Whitby, ON
10/10

Flooring Install

I had hardwood flooring installed by this company and the service was excellent! Graeme and Ellen were a big help in the store. I would recommend this store to anyone i know.

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Stevesly in Whitby
Stevesly in Whitby
2 reviews Whitby, ON
8/10

Hardwood flooring installation

It was advised to us to select an engineered hardwood floor since we were installing hardwood throughout the entire mainfloor including the kitchen. I believe this was a wise decision due to the fact that there is high traffic on the main level, the front door and back door track in alot of snow/moisture due to the constant opening and closing. The wood ordered ended up being too dark and Dodd and Souter had no problem changing to a lighter colour for us.

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