A-1 Flooring

Tile & Stone Retailers
6 Clark Street Welland ON
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Reviews for A-1 Flooring

Average customer rating:
4 10 (4 reviews)

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Private User
Private User
Private User reviews Spruce Grove, AB

Horrible customer service, horrible product

We purchased a floor that lasted less than two years which came with a 6 year gaurantee and the company refused to stand by garnutee! Don't fall victim to their slogan. When the floor was sold to us we were told it was great quality. When we called the company they told us it was a subquality floor and they would not replace it (even though it was sold with a 6 year warranty). They did anything to get the sale and everything to avoid fixing the issues. The person we spoke to on the phone was extremely rude, unhelpful and did not seem knowledgeable at all. Everything they told us at the time of sale was a untrue. Very disappointed with this company. Would not recommend to anyone!

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Mike from Welland
Mike from Welland
2 reviews Welland, ON


Worst company ever, spent lots of money there over the years, most recently they refused to honour one of there own Valpack coupons? Ended up spending $1600 at another local store. there loss! avoid this place.

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eXodus in Niagara falls
eXodus in Niagara falls
5 reviews Niagara Falls, ON

Flooring Fantastic!

Fantastic work by the people at A-1 Flooring. Even My neightbours said it looked great and they wanted the numbers. Love the way it looks, the staff was excellent in helping us choose the best flooring for each room. Great job!

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todd in Welland
todd in Welland
1 review Welland, ON

First Review


Replaced carpets

When they came to replace the carpets they missed the upstairs section and we had to get them to come back but it took them almost a week to get someone back here to finish the job. They came on a Sunday, which wasn't a big deal, except that he was missing the metal bits to connect the carpets. I ended up going out to buy them and install them myself.

Overall though, they did a good job and the carpets are really nice. I just wish they were a bit more organized and professional.

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