Nella Cutlery

China & Cookware
1655 Finfar Ct Mississauga ON L5M 1M5
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4%

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Reviews for Nella Cutlery

Average customer rating:
0 10 (2 reviews)

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Gino in Toronto
Gino in Toronto
2 reviews Richmond Hill, ON
0/10

Product Purchased

Nella Cutlery
905-823-1110
1655 Finfar Ct
Mississauga
ON
L5M 1M5
CANADA

Beware of this Company and their Policy
I bought a Vegetable Press, and when used for the first time it started to crack. I brought it back within 5 days and was told that they could not repair it, and their policy is no returns, no exchange, no refunds and not even a store credit. I will never go back to this place.

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Private User
Private User
Private User reviews Toronto, ON

First Review

0/10

Items Purchased

Stay away from this company!!!. Once you place an order and pay for it, then good luck getting your purchased item or your money back. Their policy is, not to give back any money to customer, even if the purchased items are not available or discontinued, so think twice before placing an order with them, specially if it is big $$$.
Norfinch location, I placed an order with sales person Chris, after one month following up with him , he told me that those items are discontinued and not available, I asked for my money back, he told me we can only give you store credit. After two weeks of following up with him for my money and hearing all the excuses, I decided to get the credit.
I don’t know how these people can sleep at night, I feel bad for their sales people, telling their customer that they only get store credit for their returns, I am sure they experience this many times a day.

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