My husband and I looked everywhere to find bunk beds for our children that were reasonably priced and good quality. After two weeks of searching, we found this place on google and called them right away to inquire further about their product.
From the moment I called, I was impressed by how polite, knowledgeable, and professional Rena was. I was impressed by how friendly she was on the phone that I decided it was worth taking the trip from Oakville to Woodbridge.
Once my family and I arrived, the environment was very relaxed and I didn't feel any pressure to buy. Rena gave us a lot of time to look around and I was impressed that she maintained her professionalism in person as she did when I first contacted her by telephone. Rena knew exactly what we wanted and answered ALL of our questions before we even had a chance to ask! She was well organized as he had all the paperwork ready with no errors - a plus when your shopping with young children. It was so nice to have someone who knows their job well and took care of us as we were pre-occupied attending to our kids.
The store and other staff were also very kid friendly, we felt very comfortable shopping here. Rena was patient with us and followed through with her word.
The order ran smoothly and we ended up buying more than we planned (a dresser, mattress protectors, lamps, chandelier and wall stickers)! This was a "one-stop-shop".
We picked up our items and it all went smoothly and stress-free (another plus when you're managing a busy household!)
The furniture was easy to assemble and the quality is fantastic!
We are very happy with our purchase and the service was amazing! Good service is hard to come by these days. We are extremely happy with the room - it's fun and will last for many years.