Gem Windows and Doors

I have been living in my house for over 3 years now and was very displeased with the windows I had, they were the ones that slide up and down on a track, the ones in my bedroom were the worst, one window had no screeen but would open properly, the other had a screen but needed a piece of woood to hold it up. All in all bad windows. The windows always felt cold in the winter.
I got 2 other quotes before settling on GEM, Seymour was very proffesional, Walter was great. He came and took the exact measurements and the windows were ready almost to the day he said they would be.
The installation went very smoothly, I have seen panes of glass replaced but never the whole frame before. I learned something too.

Thanks to all.