Reviews

6/10

Chris is very knowledgeable and professional. He assessed our garage, an engineer provided his recommendations and our work was scheduled quickly. There was also a fair bit of “discovery work” which increased the timeline and cost, so be prepared for these overages when setting a budget. Price was fair and flexible finance options were available. However, during the 2-months, I had a few concerns about the crew: - awkward questions from the crew, such as "how much money did Chris charge you for this work?" or "Why is your husband never home?" We know it is hard work in the heat/cold so we always offered the crew beverages but I don't think the questions were appropriate. Luckily, Chris addressed this immediately. - overall language barrier with the crew made it difficult to get any updates. It was difficult to know which stage the project was at. We never knew when the supervisor was on-site, although, Chris was great at giving us updates. - garbage, pop cans were left behind in our garage. Overall, we're happy with the quality of work. They finished up with one worker who was meticulous! But there seems to be many improvements needed with the crew. Also, having a schedule would be beneficial to allow us to better plan around the construction (e.g., some days 2 workers would arrive after 10:00am, some days, nobody at all and then the next day, a crew of 6 + supervisor).

Approximate cost of services:
$25,000.00
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Company Response

Thank you Cindy for your review. We are happy to hear are happy with the work. We apologize for any level of unprofessionalism displayed by any of our team. We have investigated this matter and have taken the appropriate steps to ensure there is never any similar reoccurrence of such. We appreciate you taking the time to inform us, and to express your comments. If there is anything we can do, we would be happy to fulfil any request.

Sincerely,

Chris Cavan

10/10

Mark provided us with a professional quote and brought carpet samples to our house for selecting. Upon making our decision, the runner was installed quickly and professionally by his technician. We are very happy with the quality and service of Victorious. Mark also ensured that he followed up with us after the stair runner was installed. The whole process was very smooth and professional.

Approximate cost of services:
$700.00
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Company Response

Hi Cindy, Thank you for the review. It was an great pleasure serving you. Your business is highly appreciated!

10/10

We contacted Red Robin and Dave was very flexible with scheduling a time to provide an estimate. Mike came to our house and provided his expert opinion on some areas we were unsure of. Mike walked us through the priority areas and then provided a very detailed, thorough quote. It took the Red Robin crew just one day to complete the work. Afterwards, we noticed there was one brick that required replacement and Mike came back immediately the next day to fix it. Red Robin is a great company to work with.

Approximate cost of services:
$1,400.00
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10/10

My husband and I had a great experience with Agility Moving. The process and pricing structure was explained to us by David prior to booking. On the day of the move, it was a record breaking temperature of 37 degrees for the GTA! Phil, Rich, and Al showed up on time with a very positive outlook. The guys loaded up the truck extremely fast, being sure to take care of all our items. The team did an outstanding job of unloading our furniture in tight spaces. We were very impressed and will use Agility again.

Approximate cost of services:
$770.00
1 of 1 people found this review helpful.
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Company Response

Hello Cindy,

Thank you for taking the time to write a review on our services. We were all pleased to hear that we were able to complete your move to your satisfaction. We would also like to genuinely thank you for being so accommodating to the crew on move day. As you had mentioned it was the hottest day of the year that day and the crew informed us that you had plenty of water available for their consumption. So from the crew and management at Agility THANK YOU!!

If in the future you require our services, please keep in mind that you can request the same crew.

Thank You,

The Staff,
Agility Moving & Storage Ltd.

10/10

We contacted John by email and he was extremely flexible with arranging an appointment to have our 2 locks re-keyed. John was punctual and professional, explaining the process to us. We're very happy with our new locks. Thanks, John!

Approximate cost of services:
$196.00
0 of 2 people found this review helpful.
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10/10

Excellent service on the phone with Joe, who explained what the service included. Joe was quite flexible with scheduling a duct cleanng. When Josh arrived, he was professional and explained the process to us. Josh went the extra mile with getting access into our furnace. He was punctual, friendly and took the time to answer all of our questions. At the end of the cleaning, Josh pointed out a few items in our furnace room for us to consider. We're extremely happy with the service from Dial One.

Approximate cost of services:
$248.00
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