Linda McKenzie from Brampton

This company did not fulfill the instructions given by the sales person, damaged my property, played a game indicating the problem would be fixed until after the timeline enforced by the government, won't return calls or emails. Even a simple request to mail the air conditioner cover that I have been waiting for a year now has been ignored. The damage has been repaired now at my own expense. Beware of the installation mgr. Mario. Buyer beware.

Due to a very wet spring, the estimated start date was detained, which was understandable. The pool was demolished, filled in with clean dirt and sodded in approximately 5 working days. Prior to start, the Toronto Regional Conservation Authority and City of Brampton had to approve access to my yard and required a large deposit of money which was kept until the job was completed. Sure-cut ensured the access was in the same condition it was prior to starting. Communication between Michael Sparrow and associate Brian and myself could have been better. The work is guaranteed for 10 yrs. and transferable if you sell. Some of the grass laid needs to be seeded, the contract Sure-cut signs, indicates that will be done. Their price was the highest but their contract was detailed, had Workers Compensation and insurance, which was provided when asked.