Reviews

10/10

We have a Maytag Fridge that was building up ice in the freezer compartment. I contacted Maytag directly and was told I required a service call that would cost $75.00 for them just to come out and look at it. I had used Modern Appliance in the past for a different fridge repair-so I decided to give them a call. Peter gave me some suggestions over the phone to fix my issue-and happily his suggestion fixed our problem and it has not happened since. We really appreciated Peters honesty-he could have given the same response as Maytag-but instead he helped us at no charge with a simple fix that any person could do. Thank you Peter and Modern Appliance for your excellent service. I would NOT hesitate to recommend this company to anyone who needs appliance repairs

Approximate cost of services:
$0.00
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Company Response

Thank you so much for making time to give us such a great review!!!
I truly appreciate your support and I look forward to working with you in the future

10/10

Peter did an excellent job from the start. He returned my call within 1 hour unlike many other companies that did not. He was polite and asked a lot of questions about our issue. When I gave him the answers he seemed to be able to figure out our problem. He showed up on time and with the exact part needed to make the repair. He gave us valuable tips and we would definitely recommend Peter to anyone looking for a honest and efficient repair. Job Well Done

Approximate cost of services:
$400.00
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Company Response

Thank you so much for making time to give us such a glowing review!!!!!
I truly appreciate your business and especially clients like yourself
Thank you again for your support

9/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

From the initial estimate to the actual work your company has been excellent to work with. During our estimate Jeremy let us know that our pot lights may have issues and after we contacted an electrician we discovered he was right. Even the electrician was surprised at how he noticed the issue. We would definitely use your company again.

Approximate cost of services:
$1,200.00
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Company Response

Hello Brenda! We can't thank you enough for sharing your wonderful experience with Jeremy - we certainly know he is a gem and we're lucky to have him on our team! We strive to be known as the insulation company who cares and the only genuine way to get the word out to others who need insulation work complete is to hear it straight from you - our valued customers! We couldn't ask for anything more than to know that you'd do it all over again if given the opportunity. Thank you for your business, Brenda, and we wish you many years of cozy comfort in your freshly insulated home! Sincerely, Crystal - Customer Care

10/10

We needed to clear out the 70's basement man cave and called Bin There Dump That for a bin rental. The phone staff were very professional and the bin arrived exactly at the time promised. The driver was courteous and put the bin exactly where we wanted it. Scheduling the pick was just as easy and the driver who picked up our bin was just as good. It was nice to deal with a company that gave us the service exactly as advertised. We will definitely use them again and will not hesitate to recommend them. Great Job Everyone!

Approximate cost of services:
$300.00
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Company Response

Good morning Brenda,
Thank you so much for taking the time to write such a thoughtful review. We demand professionalism from all of our employees and strive to uphold our outstanding service level; it is fantastic to hear that we are achieving what we advertise. Looking forward to hearing from you on your next job and want to thank you for spreading the word! Your compliments will be shared with our entire team and thank you again for sharing with us! :)

0/10

I have used Mersey in the past but will NOT be using them again in the future. The tech came out for a regularly scheduled appt. arriving after the time frame with no apology or explanation and he was only there less than 30 min. All he did was vacuum the furnace and check the flame sensor then recommended we replace it at a cost of appr. $159 then tried to upsell us another service call. TSK TSk Mersey ever since you became part of the American program the service has been terrible.

Approximate cost of services:
$119.00
3 of 3 people found this review helpful.
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9/10

Our experience with Capps was very professional. Kathy was great to deal with and Paul did an excellent job, very thorough and explained the steps as he went. We will definitely use them again. Brenda Roeder

Approximate cost of services:
$300.00
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Company Response

Brenda, Thank you very much for leaving us a review and for the positive comments. We greatly appreciate you doing so. We look forward to being of service to you in the Future. Have a great day! Regards, Kathe Mann