Reviews

8/10

Called a moving company to move storage locker contents to new house/garage. The office staff were polite and easy to deal with. The movers (3 guys) were punctual and worked very quickly. The storage locker was not professionally packed, and there were a lot of bags and loose items, so they had to deal with sorting that mess. They repacked the items into our garage very efficiently and very quickly. Not a cheap company, but zero complaints with the service.

Approximate cost of services:
$850.00
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Company Response

Thank you Nathan.

10/10

We were moving to a new residence but in many stages (from the home to storage, storage to new home, old home to new home). We called Zaid Moving for the home-home portion. Excellent customer service with quick email responses and appointments. His colleagues, Holm and mute tattoo guy, were exceptional. They were highly professional, considerate, and moved all items without a scratch. I had called my cousin to help me move a few items at the new house and they offered to do those tasks in addition to the other work. Very highly recommended and I would definitely call them again for any moving.

Approximate cost of services:
$600.00
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Company Response

thanks for using my service and thanks for the review

10/10

Moved to a new residence and wanted to inspect the pipes in advance of renovations. Frank was thorough, punctual, professional, and offered sound advice for how to deal with any issues that arose. This is the second time we've used this company and would recommend them highly.

Approximate cost of services:
$300.00
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Company Response

**Thanks Nathan** We appreciate your review and thank you for taking the time out of your schedule to share your experience here with others. It is rewarding to know we could be of assistance, and that you were satisfied with the service. Thank you for choosing DrainWorks. We do look forward to hearing from you again should you need further assistance.

10/10

Quick, efficient, and fantastic service. Both guys (one was Paul, I completely forgot the name of the other chap) were friendly, personable, transparent, and very knowledgeable. Price was reasonable. I recommend Capps very highly.

Approximate cost of services:
$300.00
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Company Response

Nathan, Thank you very much for writing a review here on Homestars, we greatly appreciate you taking the time to do so. On behalf of Paul and Joe and all of us at Capps Duct Cleaning Happy Holidays! Regards, Kathe Mann

10/10

Root damage from a city tree to old clay drainage pipes caused backup in my basement. DrainWorks assessed the problem, provided a number of options, and by the next day had replaced the old pipes and facilitated the inspection and paperwork for reimbursement from the city. Mike and Eric from DrainWorks were cordial, knowledgeable and highly professional, and DrainWorks admin staff were a pleasure to deal with. The excavation crew was clean and efficient and caused no damage or displacement to my or my neighbour's property. I am very satisfied with the quality of the work and level of professionalism I experienced from DrainWorks staff.

Approximate cost of services:
$3,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

**Thanks Nathan** We appreciate your review. At DrainWorks we always keep you, the homeowner, fully informed during our investigation and we always provide exact and to the penny pricing for the best possible course of action to permanently solve your problem. This ensures there are no surprises and helps demonstrate to you how the repair relates directly to the source. DrainWorks always pays attention to every detail as we value efficiency and quality. Thanks again.