Ed in North york

My kitchen sink drain was clogged on Thursday. My wife called Drainworks the next day Friday. The person on the phone was very professional and courteous. He was able to give us a service call on the sameday (thank you) and at a time that was convenience for me (after my work hours). Matthew, the Drainworks technician arrived on time at my house. He was polite, wore little booties over his shoes and then proceeded to assess the problem so that he can give me an accurate quote. Matt was great. He answered all our questions with good detail and professionalism. He did not rush the job, which I liked and took all precautions to protect my floors with a vinyl drop sheet should there be a drain spill. He would explain what he was doing to us and knew what he was doing. He proceeded to clear my drain in a timely manner using a power snake. Quality of the work was excellent and the price was very reasonable. I would definitely call on Drainworks (and Matt) again when needed and would recommend Drainworks to others. Well Done Matthew - thanks!