A Team Appliance Repair

Avoid this company. They'll take your money before fixing anything and won't give you any kind of support if the appliance is still broken after the technician is gone.

I called a Technician to fix my Fridge. They charged me $290 upfront (which raised a flag, but I didn't follow my instincts). The tech proceeded to do his thing and after just a few minutes said: "all done, the Control Board was reset and the fridge will be working fine in 5-6 hours".

The fridge is as broken as it was before the "repair", so I called them again and their customer service was horrible ... very rude lady over the phone, who refused to transfer me to a supervisor.

After a big argument over the phone I realized they just took my money and ran.

DO NOT use this company

Technician came to repair washer and dryer five year-old whirlpool appliances dryer needed a new bearings and washer needed new hot and cold valves about 1350 to repair both. Well, he was there had him look at another washer and dryer in our second laundry room and LG and Maytag very old. He told us he could repair both The washer in the dryer and it be $900. He analyzed the washer and said that it was the pump to drain that wasnt working working, and then he analyze the dryer and said the heater wasnt working And he could repair everything when he came back in about a week with the parts. Technician came back repaired the original washer dryer no issue repaired the original dryer no issue then repaired second washer and when I went to use it, it was draining, but the drum had an issue. Call them back and was told that your repair the drum would be an additional $900, and that the technician had told us this is a false statement. He never told us this. He never said anything about the drum when he was there replacing the pump I had asked him is there anything that could be done about a mouldy gasket and he said that would need to be replaced didnt mention the drum didnt say anything about the drum and his assessment .

The worst repair company you will ever come across. They dont know what to fix, and just change any part charge big money . Then you still have the broken appliance. Never return phone calls and wont give you management names to talk to. DONT USE THEM !
This company is horrible Save yourself the aggravation and run !

Terrible company. Technicians made many errors as they ordered the wrong part. Company refuses to reimburse us. Appalling customer service. Save the headache and just buy new instead.

They promised to fix the Miele dishwasher in a week. It took longer than a month before we asked for a refund and still we lost $500 in "fees".

Avoid this company - they'll take your money before fixing anything and let you sit without your broken appliance for months. Their customer service is bad - nobody called us to tell us of any delays - we had to call them like 5 times for updates before they gave us about half the value of what they already charged.

Called in their service for a broken Dishwasher, they said that parts are needed to fix it, asked for $1000 deposit, which we paid.

Came in with the "needed" parts, received $400 balance and left, asking not to turn on the dishwasher for 3 hours and that everything is fine.

Guess what?! The dishwasher was not fixed and when called to inquire about this, was told it needs another part for $1500!

I wish i had seen these reviews before dealing with this company.
$80 service call, 10 minutes in I'm told $240 to fully diagnose the problem and repair, parts extra. After a total of 1 hour i am now told $591 for the part (i found it for half that at the local parts shop) + labour.
So after 1 hour I'm out over $250 for an estimate???
Not only that, the tech leaves and i find covers and screws left behind in my laundry tub!
Stay away from this company!!

Ordered wrong part told to cancel order and they will not refund full cost. Customer service runs you i. circles and you can never talk to anyone else other than them. Steer clear of this company!!

Came. Said they repaired and removed items. Didnt even run the machine. Left before talking and fixed nothing. Do not use!!

Avoid this company. Their policy over the phone will be to quote you $80 to get a technician out to your address and tell you what's wrong with the appliance. They will offer to waive that fee if you go ahead with them for the repairs.

Reality: their technicians are all unlicensed. They will insist on charging you up front for the labour (usually hundreds of not thousands of $$) before they do any work at all.

Our technician could not give an estimate as to how long the repairs would take or what the total cost would be. If extra parts are needed, those would cost more. He could not even say what was wrong because he demanded $260 up front before starting with anything.

We argued with customer service over the phone but they iterated that this was company policy. I brought up the fact that I was quoted $80 over the phone and they said that the fee was "standard," i.e. no services entailed whatsoever.