East Can Flooring

Saw the advertisement. Prices looked great. Went in, dealt with friendly, helpful staff. (Family-owned and operated.) Got the wood we wanted, Jatoba, at a great price. Delivered promptly and professionally. We installed it with little wastage, due to quality of product. Very happy with the results, would recommend to anyone. Kevin & Free.

Cost is for floors for two homes + installation in one of them (+ baseboards and eavestrough in the latter). We did two renos in two homes with Canadian Flooring in Scarborough in the last few months. We bought floors for our Toronto home, and our contractor was very impressed with the quality for the price that we paid. When we moved to our new home in Peterborough, not only did we buy all our engineered hardwood floors, baseboards and crown moulding from them, but they also installed them for us. Quality of products are top notch at a fair price. This is a family-run flooring company, and it was a joy working with Cariena and her family. Cariena is the ultimate professional - she is efficient, responsive, and thorough, and she really made sure that our flooring needs were met. Even when there were a couple of hiccups that happened with the installation, Cariena and her dad made sure that they completed the installation and fixed what needed fixing. I cannot recommend them enough.

I'm happy to say that I was their first customer in Kingston. Experience from start to finish was professional and seamless. Material came from the greater Toronto area on time and was delivered to my home. I couldn't be happier with the product. And it was an additional bonus that the staff are also all wonderful people. An example is that I overpaid, and they refunded me the money in the form of a check within days. This was money that I would never have known that I had overpaid. They are honest, hard-working, and provide an amazing product. I would definitely do business with them again and recommend them to others. And now my floors look amazing.

I had a great experience with this company from start to finish. The staff in the store were friendly, and patient. There was lots to choose from. The installation went well, the workers were respectful and organized. They worked very hard and had the job done on time and left the job tidy. Highly recommend.

EastCan has installed floors in two of our homes in the Beach. We shopped around for pricing on product and installation and no one came close. Their installers did a great job and worked long hours to get the job done!!!

We purchased our flooring from East-Can Flooring (Scarborough) and they were all extremely helpful and patient with us throughout the entire process. East-Can Flooring’s installer Dat completed our installation in a day for our 2nd floor. We were also happy with Thilag who did our stairs for us in a day!
Overall a great experience with everyone.

Had our home completely floored with hardwood in Jun 2016. Upon arriving at the show room we received a warm welcome from the staff who then gave us an amazing positive experience from beginning to the end. Staff was very knowledgable about the product and there was a good variety of flooring choices. Staff took the time to assist us with all of our many many questions and concerns as this was our first big reno project. Overall we were very pleased with the service and received many compliments. Thank you East Can flooring for a wonderful experience and beautiful flooring.

The owner is nice. However, they have no control on the hardwood they ordered from their manufacturer. My hardwood colouring is not even and the manufacturer denied to compensate. The owner recognized the issue and try to negotiate with the manufacture too... however, they have no control over them. All they said is "SORRY"... Be cautious....

I visited Sunny at his shop in Scarborough and he was very patient, not pushy and very informative. He helped me select hardwood flooring that suited both my taste and budget.

Throughout the few weeks that it took for delivery to come (custom flooring that wasn't readily in stock) he and his office team (Cariena) were very prompt to respond to any inquiries we had regarding the delivery and installation.

He has a team of regulars who do installation for people who buy flooring from him (Vicky and Bhaskar) - the installation is available upon request. His team was polite and courteous but English was a second language for them which caused some issues during and after the installation (I'm a very picky person and for me, this meant having to settle for less than the perfection I was striving for). I don't blame the team but do wish that this communication issue hadn't happened.

All said and done though, I'm giving Sunny and his team a very high rating because:

1) The cost was very much in target and very competitive with other places I visited.
2) The flooring they provide is FSC certified - and I was sure to ask about this many times as I did not want to purchase environmentally detrimental flooring.
3) The office team was very courteous and prompt with communication.
4) Scheduling was a breeze and very flexible (they worked with my timing and didn't impose their own convenience).

The two points I'm withholding on my satisfaction rating are purely due to the communication issues with the team that came by. I'm sure that, if one of the team members was more fluent in English, I would have been 100% happy with their efforts.