I am the same person that wrote the first review. I recommended B and B to the folks that bought our bedroom suite (they actually paid for the move). According to the folks that bought the suite it was to be moved on a certain day. B and B failed to show up and claimed it was for the next day, not Saturday that they had been booked. They agreed to show up in the afternoon. Instead, they showed up many hours late. When they did finally show up, Sunny brought a number of his family that were not professional movers. They gouged (badly) a feature wall on my curved staircase. When I brought it to their attention, they photographed it and said they would have one of their guys come out and fix it the next day. We were hugely disappointed, as our home was for sale and damage was the last thing we needed to be dealing with. To this day, B and B have avoided my phone calls. I am truly sorry I ever met them or recommended them.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Accept responsibility for their actions and damage.
- Any advice to offer fellow homeowners facing a similar project?
- Use a different mover