On July 8th, 2019 I purchase and 8 by 10 foot shed from Summerwood Products, Scarborough for the amount of $12,803.74 with a 2 year warranty, installed August 28th, 2019. Summer of 2021, last year of the warranty, I was housebound due to an injury. Summer 2022, I entered the shed and was shocked at the amount of water damage there was in the shed. The floor, the door and all horizontal boards from the roof line down. None of the corners, window frames and door frames were sealed. Sunlight was visible through most of the horizontal boards and knot holes. I contacted the company July 11th, 2022 and eventually dealt with the President/CEO of the company. He insisted that I had an automatic sprinkler system on my property which was causing the problem. I do not. Sheds are purchased to store and protect items and the fact that it leaks as much as it does is very disappointing. But more so, even though the warranty was past, the president of the company did not address the problem and stand behind his product. The theory is that the cedar was not seasoned and over a period of 2 years dried after installation and shrunk creating gaps large enough that the sunlight was visible through the horizontal boards allowing rainwater to enter the building. I asked about quality control but received no answer. The theory on the cracked window, it fit snuggly in the frame and as the shed settled it put pressure on the glass and it cracked. The CEO offered to replace the window for $490.00. I declined, he did advise me however to go to any local hardware store, purchase caulking and have it installed between the pieces of siding. Eventually, after 37 e-mails and 10 months an employee came to my property and sealed all horizontal boards, windows, etc. in May 2023. Rainwater was still entering the building and puddling on the floor. I hired a handy man who noticed the threshold board under the door slanted to the interior of the shed. He shimmed it up and problem solved. If you wish to purchase from this company, I encourage you to negotiate a 3 year contract, the amount of time unseasoned wood takes to dry out.
- Approximate cost of services:
- $12,800.00