Tidying of garden, weeding, add annuals and mulch
Deborah provided an estimate that was below other estimates to prepare my garden for the sale of my home. She was to clear weeds, add mulch and annuals and then remove rubbish. I was out of the country working on the day she performed the work. I got a call statign she had vastly underestimated the amoutn of work and the amount of mulch provided. I was held hostage to the fact that I needed the work done prior to my home going on the market. The original estimate for the labour escalated by 67%, the cost of mulch went up and the work done was not great. Even though I paid more, there was still not enough to cover the areas needed. As well, nueroud perrenials were removed when they could have been replanted in remaining bare spots where not just weeds, but plantings were removed.
when I flew back into the country for a long weekend to wrap things up, I spent days trying to arrange to (over)pay Deborah. She did not respond until a week later, when I had left the country again. As I was caught up in the millions of details of a move, including selling my home from a distance, I did not prioritise tracking her down and paying her for several days. She then chose to call my daughter and harrass her and then my estate agent! So unprofessional. I will pay the total, even though the work was shoddy and destroyed many perrenials and the cost was well over estimate, but I do warn you to stay away from this unprofessional company.
- Approximate cost of services:
- $3,100.00
- Company Response
I regret that you were not satisfied with the work done. There are inaccuracies in the events you have listed. I'm sure it would have been a better experience for both of us if you had been home to discuss the issues as they arose. I am sorry you were unhappy but glad the house sold as quickly as it did.