DVR Roofing

Roofing
Newmarket ON L3X 1S7
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HomeStars  >  Roofing in Toronto  >  DVR Roofing  >  New flat roof over garage and outsidd bedroom
Ingrid Jarvis from Toronto
Ingrid Jarvis from Toronto
9 reviews Toronto, ON
0/10

New flat roof over garage and outsidd bedroom

They installed two new roofs on the 2 areas.One month ago.
A few days ago after all the rain, I called Dimitry that there is 2 inches of water completely covering the roof outside the bedroom.He said his price did not include sloping so the charge to slope the roof and do it AGAIN would be $7500.Unbelievable!!! Isnt a roofer supposed to see if sloping is necessary and do it properly from the start??????

Approximate cost of services:
$18,000.00
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Company Response

Hello dear Ingrid
First of all,the price that I quoted you to reslope the roof is $5900 if we will be able to reuse the cap metal. Second of all, sloping is never included in the price of the quote.Flat roof are meant for pooling. After the roof was complete, you told me that there was an issue with water pooling. However, during the estimate there was no signs to indicate that the water was pooling. Since you did not request to purchase a resloping system, resloping system was not installed.