When I called the Roof Whisperer about a leak from our roof, I was told that we would have to pay $49. for an estimate which would be applied to the invoice for any repairs done. We agreed.
Arthur arrived for the appointment, looked at the roof, and stated his opinion about the source of the problem. We gave him a fifty dollar bill which he added to a roll of bills from his pocket.
More than a month later after I emailed Arthur and spoke to him on the phone:
1) there has been no estimate on the work required and 2) no repair done.
Im left wondering if this company is running some sort of hustle.
- Approximate cost of services:
- $50.00
- Company Response
Hi D-Lor,
Canadian laws when it comes to emailing are one of the toughest. In many cases, it goes to junk mail. Unfortunately, we do not have enough employees to call and double-check if emails are received or read. I do apologize but you can always call us to know the status of your quote. At the same time, it is hard for us to identify you by your Homestar's profile username, therefore we can not do anything unless you personally decide to get in touch with our company.