Having our garage built was a horrible experience. We initially dealt with Reg and shortly after our garage was started (late due to weather) Reg left the company.
We then had to deal with Glenn who was difficult to say the least. He did not know about any of the extras we had in our contract and had to constantly remind him of what was to be included.
During the first winter/spring with our garage the attic section "rained" from frost and thaw. All of the insulation was ruined. Glenn attended at our location (eventually) and removed the ruined insulation. He then tried to convince us that we should split the cost with him to fix the problem (so much for a 10 year warranty) as the building was done to code and therefore not his fault or concern.
We were then put off for months wherein we were advised we had a "functioning" garage and not a priority.
He eventually stopped taking our calls and would not respond to us in any manner. We had to pay to fix the garage ourselves to rectify the problem. Extremely frustrating to rely on a garage "expert" only to find out it was done improperly from the onset.
- Approximate cost of services:
- $40,000.00