Marco Plumbing Ltd.

Formerly A Marco Plumbing Ltd.
Plumbing
Whitby ON L1R 1K7
Write a Review
Write a Review


HomeStars
Plumbing
Marco Plumbing Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Marco Plumbing Ltd.

Average customer rating:
9.7 10 (313 reviews)

Sort by

Shamim in Toronto
Shamim in Toronto
7 reviews Toronto, ON
10/10

Inspection, waste pipe replacement, steel pipe replacement, drain snaking, drain camera inspection

We hired Marco Plumbing to inspect our fixtures, use a camera on the city connection drain, snake our drain to remove old roots and replace old iron and steel piping. Trevor and his colleague were kind, informative, professional and easy to work with. We are satisfied with the completed work and would happily recommend this company or hire them again for future work.

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you

Private User
Private User
Private User reviews Pickering, ON
10/10

Replace Kitchen Drain Pipe

Called in and the friendly staff was able to schedule someone the same day. The work was done well and explained what he will do, and even took the time to answer some questions about other plumbing fixes. We tested the drain together and was satisfied with the results. The work was done quickly and well.

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you

Private User
Private User
Private User reviews Whitby, ON
10/10

Marco Plumbing Stand by their work and honour their warranty

Had a repair done for toilet leak in Feb 2018. In May the leak reocured and was fixed again promptly with out any issues or problems. The plumber took extra measures to understand why the leak reocurred and to make some necessary changes to assure the leak was 100% fixed for good. Very happy with the company and the plumber.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you

Edward from Toronto
Edward from Toronto
4 reviews Toronto, ON
10/10

Repairs here and there

I called Marco Plumbing twice, once to do some minor repairs on my main stack in advance of my inspection and the second time was to fix a leaky mixing valve on my hot water tank. They showed up on time and completed the work as intended for both jobs. The second instance for the mixing valve ended up showing signs of a minor leak after the first plumber did the work. I called them back when I noticed it, they scheduled a time for a different plumber to come resolve it and they did at no charge - they really warranty their work and it was really appreciated! (This goes back six months now and it's been great ever since) It goes a long way in my book when a company takes accountability and responsibility for a mistake and resolves it quickly. I would HIGHLY recommend Marco Plumbing to anyone!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you
We are always a call away.

Steve F.
Steve F.
4 reviews Edmonton, AB
10/10

Basement Plumbing Rough-in

We are finishing our basement and needed the plumbing to be roughed-in. Marco Plumbing was prompt to quote; quick with responses; and the work was well communicated and completed in a friendly manner by their plumber Phil. Good quality; hard working and friendly - what more could you expect from a plumber. I would definitely use them again if this experience is any indication of their work!
Phil also was my 2 year old daughter's best friend by the end of the day!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Well thank you for your feed back, and thanks for in trusting us with your plumbing.

Karen in Whitby
Karen in Whitby
1 review Whitby, ON
10/10

Drain Inspection

Great customer service starting with Sharon in the office. She arranged for Brad to see us for a consult and scope of drains for a project already in progress. Scheduling was extremely important and both of these employees went out of their way to accommodate us in a timely and courteous manner. Thank you!

Approximate cost of services:
$165.00
Was this review helpful?
Company Response

Your most welcome

Thank you

Private User
Private User
Private User reviews Toronto, ON
0/10

Hookup double kitchen sink

Roy replaced under undersink fittings with brass ones and also said the baskets that came with sink were not suitable --- gave him go ahead despite significant cost. Had him back twice after leaks appeared. Continued to have problems which I tried as best I could to fix. Yesterday a major leak and mess. Called in another plumber who said Roy's fittings and connections were not good. I had everything replaced for one third the price paid to Marco. Nest time you need a plumber ask a friend or family member for a suggestion --- don't just go by what you see here on Homestars is my recommendation. So I'm told Roy has been gone for over two years. Bottom line is he worked and represented your company and the work and materials were not right. Additionally I think I was sucked in on not using the baskets which came with the sink (which he took with him) and also the need to use brass fittings. Finally the cost now appears to have been highly exorbitant. The only point I'm trying to make is that when you need a plumber or for that matter any service, a referral from a friend or family member might be better than locating help on Homestars. Here's some photos of the job Roy did. Multiple leaks on right and a significant one on left.

Review has 1 previous version
Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are very sorry to hear that you had to incur additional costs to repair the leak. Should you have called our office we would have gladly sent another plumber out to rectify the situation. It is true that the plumber mentioned is no longer with our company and we are in no way using that as an excuse for sloppy workmanship, however, if we are unaware that there is an issue we can not rectify it.

Andy in Whitby
Andy in Whitby
1 review Whitby, ON
9/10

Toilet install

Very professional, Mat did a great job. He arrived on time and and completed the job quickly. He even took the old toilet out to our garage! I would highly recommend this company for all your plumbing needs.

Approximate cost of services:
$147.00
Was this review helpful?
Company Response

Thank you for calling A Marco Plumbing

stgeorge
stgeorge
1 review Ajax, ON
10/10

Bathroom shower renovation

Marco and his team were ready to start within a couple weeks after the initial consult. Marco and his team were very friendly and easy to talk to.
We wanted the shower accent tiles layouted in a non traditional way, and the job was executed without any hesitations. We purchased a modern rainfall showerhead, which needed the ceiling light to be moved. The placement of the light and rainfall showerhead was altered right away. We decided to add granite to the shower seat and threshold during the reno which added a slight delay. This addition was installed by Martin with ease and certainty. The shower glass doors were exactly what we wanted and finished the shower beautifully.
We are happy with the overall result. Our vision of our maste suite bathroom oasis was obtained.

Thank you Marco!

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you for calling A Marco Plumbing

Paul Mauti from Oshawa
Paul Mauti from Oshawa
2 reviews Oshawa, ON
10/10

Toilet Installation

Very dependable. I have used them a few times and will always call them first. Friendly, reliable and their work is always top quality. Thanks Mat for a great job.

Paul M

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Your very welcome
Glad we could help

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Marco Plumbing Ltd.

Marco Plumbing is a well-respected, full-service plumbing company servicing both residential and commercial clients in the Durham, Peterborough, Scarborough and Toronto Area. A highly service-oriented company, Marco Plumbing’s team of fully licensed, professional plumbers draws on shared experience, expertise, and commitment to quality to deliver worry-free plumbing services to homeowners, commercial businesses, and property managers.

Mark Fermo, owner and founder of Marco Plumbing, leads the award-winning and reputable company with a focus on providing unmatched customer service. With over 20 years of professional plumbing experience, Mark is backed by a team of experienced, reliable, fully licensed and insured, professional plumbers who proudly wear the Marco Plumbing uniform.

As Durham’s most affordable plumbing company, Marco Plumbing has raised the bar for plumber and drain services in Whitby, Richmond Hill, Thornhill, Markham, Scarborough, Pickering, Ajax, Oshawa and Toronto and the surrounding areas for over 10 years.

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Providing all types of residential plumbing and commercial plumbing services, including drain snaking from sinks to sewers, high pressure flushing, main drain relining, camera inspection, and contractor services, Marco Plumbing services and processes revolve around customer satisfaction. No matter the job at hand, Marco Plumbing has the plumber to get it done right!
BRANDS
Moen, American Standard, Delta, Slone, Kohler, Gerber, Toto, Little Giant, Myers
SPECIALITIES
Plumbing & Drain Specialist Plumbing emergency's plumbing Repairs Plumbing Installation Commercial Plumbing Sewer Installs and repairs New Plumbing Construction Back Flow Testing High Pressure drain Cleaning Sewer Camera Inspection Froze Pipe Thawing
WEBSITE
http://marcoplumbing.ca
YEAR ESTABLISHED
17
NUMBER OF EMPLOYEES
8
RETURN POLICY
N/A
PAYMENT METHOD
VISA,MASTER CARD,CASH,CHEQUE,ET
LICENSES
Master Plumbing Plumbing License
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber, Plumbing Licenses, Back Flow Device certified,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
169.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1yr Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.