We purchased appliances from here because the builder gave you a credit to them. HORRIBLE. Appliances picked out in July, home moved into in October. Day before delivery at 530 at night we got a call saying fridge and microwave back ordered. Fridge showed up a week later, microwave never did show up.... After 2 weeks of waiting had to go select a different one and was told it was because we wanted white ( a common color) because white was hard to get. Garbarator came, half installed and didn't schedule the right trade to finish it, then arrogant sales manager pretended to be the store manager and told me it was my problem and was so rude. Only thing we had no issues with was the dishwasher. Salesperson was great... Sales manager was rude, store manager tried to fix issues by telling us what we wanted to hear, then not following through. No one would give me head offices phone number nor tell me the owner of both stores works in edmonton south store. Found the operations manager and between him and the store owner we got things worked out 3 weeks after scheduled install and delivery date. NEVER AGAIN!! For the premium you pay here, you really don't get the service you are looking for. Save your money!
- Approximate cost of services:
- $2,500.00