Bathroom leak - not fixed, taps taken.
Rapid Rooter came in to apparently "fix" a leaking faucet and do some tub repair at my (very trusting) parents' house. After an hour or so, they stated that the work was completed and charged them $1,200. Not only did they not do ANYTHING, they took gold taps out of the bathroom that were previously purchased at Ginger's for quite a bit of money. When we tried to contact them, (with a lawyer's help) the receptionist was immediately suspicious and said they didn't have a fax machine or a working email. When we talked to the supposed manager on the telephone, he was absolutely abusive, and, quite frankly, frightening on the telephone. Unfortunately they seem to prey on seniors who think that they are calling Roto-Rooter, and they have very easy-to-read, bold ads in the yellow pages. WARN YOUR PARENTS AND STAY AWAY. THIS IS NOT A LEGITIMATE BUSINESS.
- Approximate cost of services:
- $1,200.00