Built a home in South Calgary, have since sold. The overall sales and design portion of the experience was average. The staff was helpful, seem to promise more than they deliver, and things seemed way overpriced in some instances, especially when you look at prices for doing some finishes after we took possession. But I mainly wanted to comment on the warranty after the home was built. The service was lacking, the technicians were unskilled, and the time it took to get anything done was ridiculous.
For example, we had laminate edging peeling up from a cabinet, the technicians fix was putting a piece of scotch tape on it - a real professional?! This is what we waited 3 months for. And this was one of the small issues. Maybe our expectations were too high. We sold the place before all the issued had been addressed, and kept in touch with the new owners until they were completed...it took almost 10 months.
- Approximate cost of services:
- $475,000.00