I booked the appointment over the phone. They lady was very nice and friend. My appointment was at 2 pm and they didn't show up till 8 pm and almost cencelled because they had the wrong truck to do the job. Had to cencelled plans to go out with family that night. They also were rushing the job so they can finish because it's been a long day.
They never offered a discount won't use them agian
- Approximate cost of services:
- $160.00
- Company Response
Thank you for taking the time to review our company - it is very important to us that every single customer is happy. Unfortunately sometimes it is difficult to determine in advance if one of our larger trucks with more hoses is needed to access a specific home, so we may have to shift the scheduling when we arrive at the home (this is very rare, as our regular trucks are able to access the majority of homes). I have looked in our system to find your record and the last cleaning I have under any similar name was several years ago. Regardless of when your concern took place, we would like a chance to rectify it - please telephone our office at 780-455-2881 and ask to speak with one of our managers, Dana or Matt.