If I was writing a review in 2006 I would give this company a 10 rating. They installed a beautiful roof and we have no complaints on the roof itself. HOWEVER, we had snow guards installed at that time which were plastic and have all broken. Huge mounds of snow and ice come shooting off our roof and land on our walkway. If anyone would happen to be on that walkway, they could experience serious injury. Since April 20th, I have contacted this company at least six times by phone, e-mail, through Facebook and their website to get the snow guards replaced. It is now October 12th and I have yet to receive a single call back. Extremely poor customer service considering the considerable amount of money they made from our roof. Six months is not an acceptable time to wait for a response. Are they even still in business? Their BBB Accreditation has been revoked, so beware.
- Approximate cost of services:
- $21,000.00