We hired Ontario Shake n'Tile to replace our flat roof. The roof and workmanship came with a life time warranty. In 2019, we called the office a number of times due to a significant leak and were met with no response. We had previously called over a number of years to have the team come in and fix various leaks.
In 2019, there was some significant drywall damage which needed to be replaced. When the drywall was taken off the ceiling, there was significant structural damage uncovered from years of the roof leaking. And for those in the know, insurance companies do not cover this type of damage - our insurers, RSA, refused to provide any coverage for the structural damage. Needless to say, the lack of proper material and poor workmanship by Ontario Shake n'Tile created a major restructure project for us that costs in excess of $100K - new roof along was $60K and then there were 4 structural beams that had to be replaced in the ceiling along with the portions of the north wall of the house needed to be removed and replaced.
Overall, a very poor experience.
- Approximate cost of services:
- $35,000.00