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Reids Heritage Homes

Builders
Lambeth ON
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HomeStars  >  Builders in London  >  Reids Heritage Homes  >  Horrible communication with new home owners
Tammy Allen from Aurora
Tammy Allen from Aurora
4 reviews , ON
2/10

Horrible communication with new home owners

Very poor communication (no replies to emails and voice mail messages) and failure to correct mistakes they made on upgrades. We paid $7,000 to have tile instead of floor pan. They used white caulk on dark tile. Looks horrible. Then they completely left out the shower kit we paid $1,500 each for. And even when we pointed out the error, still failed to address the problem. Now we're two weeks from possession and can't get anyone to answer our questions about what we need to do prior to move in. Just a terrible experience the whole way. Buyer beware.

Approximate cost of services:
$216,000.00
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