- Approximate cost of services:
- $440,000.00
- Company Response
Thanks for the kind words! Glad you are enjoying your new home, please let us know if anything else comes up.
Thanks for the kind words! Glad you are enjoying your new home, please let us know if anything else comes up.
new home built- Sterling Homes Edmonton
Ace, thank you for taking the time to write a review! We are very glad you are happy with Ben's service, we think we are very lucky to have him around too!
We did review all your communications with Randy on the concrete, and we are unable to issue you a refund for the extra concrete that you requested, paid for and received for your home. Yes, another home in the area was mistakenly given the same extra concrete on their driveway but it was at no cost to Sterling Homes or the home owner(s) in that case and was an error on the concrete suppliers side that the home owner(s) agreed to keep. Most homes were pre-planned for the area with the additional concrete width being added in, of which the costs are accounted for and included in the spec home pricing.
If your island is indeed in the wrong spot, we would be more than happy to get that resolved for you, and all you need to do is reach out to your warranty team. Please let us know if you need anything else in the future.
Thanks for taking the time to review us! So very glad to hear Ernesto has been able to help you out and handle your concerns to your satisfaction. Please let us know if you need anything further!
Thanks for taking the time to review us! So very glad to hear Ernesto has been able to help you out and handle your concerns to your satisfaction. Please let us know if you need anything further!
Dhruv, thanks for the kind words! Glad you are enjoying working with Ernesto, please let us know if anything else comes up. Enjoy your home!
Excellent Maintenance by Ernesto
Ajay, thanks for the review and the kind words on Ernesto. Please let us know if you need anything else and enjoy your new home!
Thanks for the feedback. Please continue to love your new home.
Good morning, I am very sorry to hear you've had such a negative experience. Our Customer Satisfaction Manager would really appreciate hearing your story in a bit more detail if you'd be willing to contact him at customersupport@sterlingedmonton.com
Thanks for the positive feedback. We are glad you enjoyed the experience and hope you continue to love your new home!
Thanks for the positive feedback! Continue to love your new home!