Reliance Holmes Heating And Cooling Ottawa

Neil Darling provided professional, efficient service. He arrived as scheduled and took the time to explain what repairs were needed. I would highly recommend Holmes Heating and Cooling because of the service he provided. Thank you Neil!

Just wanted to acknowledge the best service person we have ever dealt with- Neil Durling. The pride and passion that he has made us feel very pleased to be a customer. He took the time to show us features on our furnance and vents. Thanks Neil for your great service!!

Uder my maintenace plan with this company it has provided me with prompt and excellent service, incuding a visit on New Years day by a courteous and efficient technician to replace a part and get my furnace going again.

big snowstorm here. Heat went out. Called Holmes - within 90 minutes someone was here (Norm Rollins) - not only did he fix problem (pressure valve closed off) but he took the time to explain several things about furnace operation, and also started putting aluminum tape all over our ducts (house is just over a year old). I didnn't even know what the tape was called. I really appreciate not only the competence, but also I felt like he wanted our home to be as functional as his.

Excellent Service done by Ryan Brown. He in and out of the house and changed the pump on my humidifier. Would recommend him to anybody. Very happy with the service.

Norm Rollin was our technician - AMAZING! He drove from one end of Ottawa to the other at 11 pm, through a snow storm. Within 20 minutes fixed my furnace - can't say enough good things about him.

In an effort to reduce my electricity and gas bills I decided to replace my older furnace and air conditioner. Holmes was efficient, true to their price, and prompt. The installation was smooth and the crew extremely professional. I am very happy with my new equipment and would absolutely recommend Holmes.

We had Holmes in for a furnace and heat recovery ventilator clean/inspection. Both units were 17 years old. The service technician found that the furnace had a malfunctioning gas valve and induction fan. The HRV had a seized fan motor and the baffle motor was non-functional.

We decided to replace the furnace and HRV instead of pumping more money into the 17 year old equipment. Holmes helped us very quickly by sending some electric space heaters to our house to keep us warm. Feddie, the sales consultant came to our home in minutes and was very helpful. The furnace install team showed up at 8:15 the next morning (a Saturday!) and installed the furnace. They returned a couple of days later to install the HRV and humidifier. I really appreciated the attention to detail with the installation of the equipment. Very clean routing of wires, pipes, and hoses. I like that they put in a proper water shut off valve for the humidifier instead of using the existing saddle valve.

No one likes having to replace your furnace, but the Holmes team made the experience quick, clean, and trouble free.

- Sean

We first called Sears, was going to cost just 160 to get the guy out here and was going to have to wait 4 days in the cold. We then called Holmes, they were here in 2 hours, great attitude and extremely helpful. Had the issue fixed (broken condensation trap) in an hour and only cost us 150 taxes in. Amazing!

Holmes arrived right on time.He did a great job on cleaning my furnance.I have been useing Holmes since 1977.He explained to me everything that he had done Ryan the technician was very helpful.Yes i would recommend them highly. They do quality work.