Ashton Pools Ponds & Spas

Wish I had read the other review before choosing Ashton. Jim DOES promise quick install - but I've had the same experience ... SLOW & EXCUSES. We have seen many days of no workers at all. Jim is full of excuses - rain, labour, machinery breakdown, backorder of materials, concrete problems. The list is endless. While some of these are viable, the sheer number of excuses makes you have little patience in the end. We're looking at probably running into week 5 as well :-( Jim's also very bad at letting you know where things stand and what is scheduled. Workers have commented that the service we're getting is not unusual.

Terrible, terrible, terrible!!! Jim Ashton will promise you great service and quick work.....not happening for us. The install of our pool is now going on 6 weeks. He has blamed it on the weather, his workers and even the birth of his last child. Ashton pools was to be in and out in 3-4 days. We have disconnect and moved our air contioner and removed our fence to make the job easier for him. It is now mid July with dirt all over our house and our dog keeps running out of the backyard and no A/C. Jim has has now threatened to put a lien on our house as he wants more $$$$...he was given %50 last fall and the rest to be paid on completion.....the pool is still a hole of dirt with the sides caving in. We are so upset and angry.