Stevens Plumbing & Heating Ltd

Plumbing
North Vancouver BC V7K 1C1
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HomeStars  >  Plumbing in North Vancouver  >  Stevens Plumbing & Heating Ltd  >  Furnace "Repair" - Do Not Hire Stevens Plumbing & Heating
Jeremy McCarron in North Vancouver
Jeremy McCarron in North Vancouver
1 review North Vancouver, BC
0/10

Furnace "Repair" - Do Not Hire Stevens Plumbing & Heating

I hired StevensPlumbing & Heating to fix my furnace. After a nearly a month of them attempting to fix it (several visits, wrong parts, etc.) it was still not working. Frustrated, I called in a different company to assess the furnace. They told me that the furnace had the same problem that SPH had told me it had before he started trying to fix it and that I'd need a new one! SPH worked for a month and accomplished nothing. Then, when I offered to pay them for their out of pocket expenses THEY SUED ME FOR THE FULL INVOICE AMOUNT!? They spent 20 hours, accomplished nothing, and then had the audacity to sue me for the time spent! DO NOT HIRE if you value your time and money (and you want your furnace to work again).

Approximate cost of services:
$2,800.00
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Company Response

Just because you say something does not make it true. Your review is not only inaccurate but also incorrect. The fact is that we did a lot of work on various items in different parts of your house. You did not pay your bill. We had to take you to court to get payment. You agreed to a settlement and paid the agreed upon amount. Why agree to a settlement? Because given the facts no judge would rule in your favour. It is unfortunate that there is nowhere for contractors to write such negative reviews about their customers.