After purchasing our brand new home, we are suppose to be enjoying it, not spending our hard earned money fixing it. After the first 30 days was filed, we waited and waited for them to finish and do repairs. When the first winter arrives our upstairs rooms were freezing cold our daughter wont sleep in her room, we called, and there response was her room is at the front of the house, after many calls and dealing with Tarion no resolution we hired some one who took apart the garage to discover that there was barely on insulation and that the vapor barrier was not sealed, what a joke. after having that issued solved, everything seemed fine until one windy day, we discovered that air was flowing under the baseboards, again nothing sealed, now we have windows that are installed incorrectly and is creating ice in her room, and guess what they are not covered under warrenty why you ask, Mason supplied the windows but did install them so it voids the warranty and those are just the problem in 1 room. Our main entrance the tile was constantly cracking, and after their several attempts to fix it, we ripped it all out to discover that the sub floor had a HOLE in it, no wonder the tile/grout was cracking. in our living room we upgraded to better carpet what a joke safe your money also the subfloor in our living room was rotting due to water damage during building so we had to fix that aswell. Our powder room toilet never flushed properly from day one, they tried to tell us that this was normal it was a low flush, not the case brought in the professionals it was a faulty toilet. Our kitchen tile and grout also crack, oh and did i mention they installed the wrong tile and then refused to change it. now on to out basement, we have outside air coming in creating frost on our ceiling, and their response, that can happen when the house is breathing, what a joke, and again brought in the professionals and they are fixing it.
I would like everyone to know that we have personally paid for all the repairs to our new home, never once has Melody homes ever acknowledged that they made a mistake and helped fix it.
If you want a new home, please do your self and your families stay away from melody, they talk a good game, but once they have your money you will never see them again. you might get great square footage for your money, but you will spend it in repairs.
- Approximate cost of services:
- $2,500,000.00