I have dealt with GasFix on two previous occasions over the last few years - both times to service and clean the two gas fireplaces which came with my house. I was always very impressed with the promptness with which Scott responded to both email requests and phone messages, and with the punctuality, professionalism and friendliness of the technicians. This time, when I called because one of the fireplaces would not work, was no exception. Dwayne was very thorough, taking time to explain to me exactly what the problem was, and what he was doing to fix it. He was patient and very friendly in answering all my questions. I will have no hesitation in calling GasFix next time my fireplaces are due for service, and if at any time I decided to replace one or other of the existing units, I would go straight to Scott. I would definitely recommend GasFix to anyone who needed this kind of service. Thank you, Scott and Dwayne, for the great, friendly, and efficient way you operate.
- Approximate cost of services:
- $196.00
- Company Response
Thank you for your business over the past few years. I tend to say that customer service begins in the office. We are prompt in returning phone calls and emails and are gaining a positive reputation for doing so. If you have future needs, whether the fireplace, furnace, water heater, etc, please do not hesitate to contact us as we can take care of your service requirements. ~ Jason ~