Window and exterior door replacement
Encore Windows is the best. I obtained 4 quotes, all Homestars members, 3 of which were competitive with respect to punctuality for home visits, quality of quotes, products offered and price. What set Encore apart was their no nonsense, no pressure and no gimmicks sales approach. Diane was my contact for sales. She was patient and promptly answered many, many, questions until I could decide what I wanted. She was even gracious enough to meet me last minute and unexpectedly in the showroom one Saturday morning (even though the night before I had cancelled our appointment anticipating that a family emergency would keep me away). The installation went very well albeit it took a little longer than anticipated partly due to very frigid weather but this didn't prevent the guys from working weather well below zero. Mike and Patrick worked long hours, even on Christmas Eve, and at the end of each day, took time and care to clean up. They were very respectful of my property as well as any concerns that I brought to their attention. I have a newfound appreciation for how much work and skill is involved in replacing windows and especially exterior doors in a house. The new front door is so beautiful that numerous neighbours have approached me and offered compliments. And I know that after-sales service will be worry free because while my installation was underway, Mike was approached by a neighbour to adjust a storm door that Encore had installed a while back (and he took the time to go and deal with it). Nice to see a company take pride in all aspects of their businsess.
- Approximate cost of services:
- $11,500.00