Bathroom & Kitchen - Fixtures & Accessories review in
Etobicoke
We ordered a bathtub and all plumbing parts and fixtures for it from Ash after receiving a recommendation from family. Ash gave us a very competitive quote for all these pieces.
When it came to delivery, I mentioned I wasn't able to help bring the new tub inside as I'm currently pregnant and they made sure they had 2 delivery people that day.
Unfortunately, they accidently delivered 2 boxes of our order to a another customer, but once I realized they were missing (nearly a month after delivery) they found the missing parts and had them ready for delivery/pick-up within a day. It was an honest mistake but they handled the situation very professionally.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Provide a list or number of boxes to be received upon delivery to double check against.
- Any advice to offer fellow homeowners facing a similar project?
- Make sure you double check you have all the pieces from your order sooner than later.
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