New Garage Door installation replacing old Garage door
I got this Garage door installed in Feb 2022. It worked good for about 1.5 years. Last month in Dec, 2023, the bracket attached to top of garage door came loose breaking wood. I called company for service as Mike claimed it life long warranty on parts and service.
They send service where guy attached bracket to the top of garage door in metal channel ( original install was in soft wood not metal bracket) and then company sent me invoice for $ 200 + even though they claimed it to be lifelong warranty.
- Approximate cost of services:
- $4,500.00
- Company Response
Hi Harit, thank you very much for the feedback and sorry to hear about your experience. As per our discussion, this is certainly under warranty and the invoice was reversed. We appreciate your business and thanks again for the feedback.