Category :
Heating & Air Conditioning
Address:
595 Colby Dr, Unit 2 Kitchener-Waterloo , ON N2V1A1
Owner/Manager:
Kelvin Wood
Hours:
Monday to Friday 8 to 4

Delta Air Systems

Company Profile

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has...

more...
Servicing:

Kitchener,Waterloo,Cambridge,Guelph,Ayr, Stratford,Elmira, New Hamburg

Reviews for Delta Air Systems

Show:

Myself_1_010__2__mini
10

I was incredibly happy with the service from start to finish with Delta Air Systems. Charles came out and explained the benefits of different furnaces and air conditioning units, helping to set my mind at ease on my choice. He was very thorough and professional and answered all of my questions. The installers Brian and Sean were also exceptionally professional and did a fabulous job installing the new furnace and central air. They too were very thorough in explaining the complete install once finished as well as during the process, and you wouldn't know they had even been here, my home was left very clean and tidy. I would highly recommend Delta Air Systems. Shannon

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$6,000.00
Company Response:
Thank you very much for your review. I will pass it along to Charles and the install team.

Avatar
10

I have never been more pleased with a service provider than I was with Delta. Our sales rep Scott completed a thorough assessment of our needs and then worked o get our furnace in before we left for vacation. Steve and Jeff, the installers, were the most curtious, polite and efficient service providers I have ever let in my home. They were respectful of my time and home, patient with my dogs needs to go in an out and left the house spotless. It's been almost a month since they've been there and I'm still talking about how professional and wonderful they were. Thanks Guys!

1 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,500.00
Company Response:
Thank you very much for for your review. I will pass on your comments to Scott and the install team.

Avatar
10

I would totally recommend Scott Padfield of Delta Air Systems. He is knowledgeable, helpful and has good attention to detail. When my wife and I purchased are home last year both the Furnace and AC died within a week! Scott was over and within a week we had a 2 brand new units. He even told us about rebates to save us even more money. Now our home is comforable and we are very happy with the Lennox product! Thanks Scott!

1 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$8,000.00
Company Response:
Thank you for your review.

Avatar
10

Scott at Delta Air Systems has been telling us for a while now how inefficient our air conditioner was and suggested we should begin to consider changing to a more efficient model. We had many other projects on the go, so we decided to put it off for a bit. This past summer we were having some landscaping done and needed the AC moved. This provided the perfect time to upgrade. Scott presented the benefits of a high efficiency 2 stage air conditioner and we went with it. The installers, Dale and Brian did a great job. They installed a new WIFI thermostat and cleaned up some gas pipes for us in the process. Looking at out Hydro bill from August 2011 and August 2012, our usage went down by about 36% in a time when we had a bunch of contractors doing tons of work around the house. I look forward to seeing if it goes down more next year. Maybe we should have done it sooner. Over all, we were very happy with Scott and the guys. We would refer them in the future.

1 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,500.00
Company Response:
Thank you for your review. I will pass your comments on to Scott and the install team.

Avatar
10

Scott was the sales rep for Delta Air. He thoroughly measured our house and checked the various factors in our house that contribute to the heating. We really appreciated how careful he was. The installers were also very good and helpful. Steve was one of them. They left our basement very clean which was a plus. Steve also showed me how to use the new thermostat even thought it was a bit late on a Friday night. He was more than willing to take the extra time even though he must have wanted to get home for the weekend.

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,600.00
Company Response:
Thank You very much for choosing Delta I will pass on your kind words to Scott, Steve and the rest of the install team.

Avatar
10

I was very pleased with the service I received from Delta Air! They replaced my old furnace with a new Lennox high efficiency natural gas model. The salesman (Scott) was very knowledgeable and had alot of good ideas when it came to fixing a cold air return problem I had. The installers came on time, were professional and cleaned up the area when they were done. I would highly recommend Delta Air.

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$5,000.00
Company Response:
Thank you very much Dan for choosing Delta and sending in a view telling others our quality of service.

Avatar
10

Our furnace quit working this fall from a cracked heat exchanger. Charles came to give us a quote first thing Monday morning and we ran with it. His quote was thorough and professional and he took the time to explain the differences between 3 different systems. Since we didn't have heat they made the job a priority and by the end of the day Wednesday we had our new system. Dale and Jason did an incredible installation job. Everything is very neat, tidy, and straight and they took the time to show and explain the system to me and answer any questions I had. They were able to do both the AC and Furnace in 1 day! Everyone at Delta Air was a pleasure to deal with and I would recommend them to anyone who values customer service and a quality installation.

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$7,000.00
Company Response:
Thank you Shawn for sending in a review on Delta. I will pass on your comments to the team members.

Avatar
10

Recently (mid-November 2012) we had to quickly face the fact that our heating system (25+ years old) would not make it through another winter, even a mild one. Delta was previously recommended for servicing and we really liked the positive and competent attitude of their staff. When we had a consultation about the most practical and affordable system for our home, all of our questions and concerns were really heard and understood; there was no aggressive sales-pitch, no "dumbing down" and no pressure to sign onto anything before we felt comfortable. The actual installation was expertly and tidily done, with a great deal of attention to detail and outstanding concern for not overly interrupting our routine (I work from home). As the installation proceeded, Delta staff were always helpful in explaining what was being done, why and how. When our home's construction presented a couple of logistical problems that took extra time, they took it all in stride. There was always positive attitude and professionalism in every step of the process. I feel confident that Delta will continue to look after us as customers in the coming years. Our new system (Lennox) makes us feel very secure and comfortable.

0 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$9,800.00
What could this company do to improve their services?
Can't think of anything; their service reputation preceeded them.
Any advice to offer fellow homeowners facing a similar project?
I would recommend Delta for anyone replacing an older system because they are very well informed about comparitive costs, performance expectations and practical options; they don't "oversell" on what you need.
Company Response:
Thank you very much for your positive review.

Avatar
10

My furnace needed to be replaced due to a crack in the heat exchanger, and I decided that it also was time to install Central Air, so I scheduled sales visits to my home by five reputable dealers. I subsequently chose Delta Air Systems to install the new systems in my home because of Scott's professionalism, attention to detail, and "no pressure" sales approach, as well as the prompt and thoughtful manner in which Scott responded to all of my phone calls and emails. The ensuing installation by Dale and Jason was clean and of high quality (it was evident that they took pride in their work, and I appreciated that they paid attention to every detail). Thank you for a job well done!

1 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$9,600.00
Company Response:
Thank you for taking the time to write this testimonial. I will pass on your kind words to to both the Install Team and Scott. Thanks again

Avatar
10

The staff, service, workmanship and assistance we received from Delta Air System this week when we replaced our 30 year old furnace was exceptional. The Delta team, under the guidance of Vince, assessed our old heating system and advised us on our best affordable options. The tradesmen that removed the old system and installed the new Lennox system were friendly, trustworthy, competent, respectful of us and our home, patient and excellent 'teachers' on how to run the new system efficiently. After the heating system was installed, Vince has also been in contact to make sure there have been no problems. Thank you Delta for all your work. Grant and Barb MacIver

1 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,000.00
Company Response:
Thank you Barb and Grant. We value your business and you can trust us to be there for you going forward. Your comments are greatly appreciated, and we'll make sure to pass them along to the team.

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.

Products & Services

Products
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
Services
Install, service, maintenance plans
Brands
Lennox, Trane, Vanee, ThermoDain, Daiken, Town & Country Fireplaces, Cozy Fireplaces, Montigo Fireplaces
Specialties
Residential Heating, Cooling,Filtration and Ventilation

Credentials & Financial Information

YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT PROVIDED
Yes
WARRANTY TERMS
Full Factory warranty

In this week's newsletter: Be The First To Review & Hiring A Home Inspector