Brannan's Appliance Repair Ltd.

A few days before Christmas my dishwasher started to make a horrible grinding noise.
I called a local repairman who told me over the phone that I likely needed a new dishwasher due to the cost of the repair and would not come to my home to diagnose.
I contacted Steve Brannan after reading poitive reviews on the Home Stars website and he was able to come to my home the next day.
He quickly diagnosed that I would need a new pump and motor, but did take apart the dishwasher to confirm, and to show me. He was clear about the fact that it would be an expensive repair, and that many people would choose to replace. He also was able to tell me it was ok to continue to use the washer without hurting it further (remember, this was a couple of days before Christmas and I was having multiple days of dinner company!)
After considering the options, my husband and I did decide to repair the dishwasher rather than replace it for a number of reasons.
Steve was able to replace the pump and motor right after the holidays.

I appreciate the fact that Steve came to my home to diagnose the problem, letting me make my own decision rather than dismissing my call like the other repairman. He was upfront with the problem and the solutions. He is a very pleasant man, and I was very comfortable dealing with him.

Should I ever need an appliance repair in the future I would call Steve Brannan. I would not hesitate to refer him to others.