Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

Sort by

Susan and Derrick from Brampton
Susan and Derrick from Brampton
1 review Toronto, ON
10/10

Window and Patio Door Installations

We went to the show room of Brock and were instantly welcomed and told to feel free to browse.

Brian, who came over, listened to what we wanted and gave us a price for what we had wanted but also suggested great ideas that were very informative and very helpful.It also saved us a bundle of money!!! Brian's attention to detail was fantastic and very thorough.

We went back to order another 2 windows about 3 weeks later and all were installed the same day as our original purchase.

The installers were friendly, prompt, curteous and fixed a concern as soon as it came up.

We have had no problems with the windows and they are just beautiful!!!

Was this review helpful?
Company Response

Thank you for your feedback!

Brookland drive area
Brookland drive area
1 review Toronto, ON
9.8/10

New windows

We had 3 windows installed on lower level of our home.
The service was great and we would highly recommend your company. we are planning to get more windows in the near future.
We have told friends of the good service and quality of the windows

Was this review helpful?
Company Response

Thank you for your feedback!

Carew from Sheridan Park
Carew from Sheridan Park
1 review Toronto, ON
10/10

Installed new windows in living and dining rooms

We have absolutely no complaints as the job was performed efficiently and with a high standard of workmanship. We have run out of windows to refurbish otherwise we would not hesitate to re-engage Brock.

Was this review helpful?
Company Response

Thank you for your feedback, Carew!

Franco and Julia from Bradford
Franco and Julia from Bradford
1 review Toronto, ON
10/10

Windows

After having a newborn, money was tight, and the windows were in a desperate need of a change.
Thanxs to Brock, we were able to get an afordable payment plan, exceptional windows. proffesional service, installation and follow-up. Kept the house clean, sheats used at all times. Left the outside of the house in fantastic condition as well. No broken flowers or garbage left behind.

Was this review helpful?
Company Response

Franco and Julia, thank you!

Trevor from Aurora-6315
Trevor from Aurora-6315
1 review Toronto, ON
7/10

Bay window installation

Service was quite good, and they did exactly what was outlined in the estimate. After several years, I'm still satisfied with the performance of the windows.

Was this review helpful?
Company Response

Thank you for your feedback!

S Homeowner
S Homeowner
67 reviews Toronto, ON
10/10

Windows

The one thing that I really liked about them is that they were very careful to look out for my landscaping. They were respectful and reliable. Very clean. The gentleman who gae the estimate was kind and didn't treat me like I was stupid. I'm going with them again.

Was this review helpful?
Company Response

Thank you for your feedback, S!

J and M from Toronto
J and M from Toronto
2 reviews Toronto, ON
7.5/10

Two brick-to-brick Windows + Storm Door Installed

Brock Windows really did stand behind our product. Unfortunately our doors and windows were not measured properly the first time by the measuring person sent from the company. This caused a huge delay between when we ordered and when they were received. However, the windows (NorthStar) are excellent quality and do not regret the purchase. I had a feeling they might cut corners if I wasn't so insistent on having a good job done.

Was this review helpful?
Company Response

We do apologize that the windows and doors were not measured properly the first time and this caused a delay. It is hard for me to comment on the specific job because I'm not sure which one it is. As far as cutting corners...we install to Window Wise specifications, all installers that work for us must be trained by Window Wise. For anyone who does not know what this is you can find out details on the S.A.W.D.A.C. website. If you are having windows installed you should ensure that the company you are dealing with is a member of SAWDAC. We hope you enjoy your North Star Windows for many years to come.

Josie from Brampton
Josie from Brampton
1 review Toronto, ON

First Review

10/10

Windows throughout my previous home

Excellent windows. Really miss them in my new builder home.

Was this review helpful?
Company Response

Thank you for choosing Brock, Josie!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.