I was extremely pleased with the service and quality and service James was able to provide for me. My bathroom was an utter disaster before he got there. Not knowing what to expect I spoke to James on the phone and he recommended I get 2 or 3 quotes from reputable contractors. I did and he beat both their prices... he even beat the first quote by $1000.00!!!! James was considerate enough to leave the bathroom cleaner than the last contractor ... there was almost no dust throughout the house when he was done and the bathroom was sparkling when he was done. He even took time to take photographs and email them to me from start to finish. He kept me informed every step of the way and showed me that it was up to code by showing me in the canadian code book. I'm estatic, couldn't be happier.