GTA Kitchen and Bath Depot

My friend recommended GTA kitchen and bath depot, we set up an appointment for measurements and price, yhe crew was very professional and the proce was very competitive compared to other quotes, counters were installed perfectly with matching backsplash, thanks to mike and crew for great install

We did a kitchen remodel, new doors and countertops, 2 weeks ETA as promised, smooth operation form start to finish, definitely recommend GTA Kitchen and Bath Depot

I recently had the misfortune of hiring GTA Kitchens for a small kitchen reno in Janaury of 2024. What started off as something that would be simple to execute turned out into a series of disappointments and frustrations that left us with regretting ever undertaking the project.

After the initial consult and design, communication became sporadic, with promises of installation routinely broken. When installation did begin that is when things went worse. The supposed professionals at GTA Kitchen lacked necessary skills and attention to detail to execute this simple reno properly. Cabinets were installed crookedly, every door and piece of hard rock maple is damaged in one way or another, gables uneven, drawers are not able to open, with one that doesn't close. Because of the delay in the cabinets being ready, my countertop was installed before doors, that when they came to install the gables and doors, they went ahead, without any thought to inquire with us, and notched out gables around the quartz. In the picture you will see how terrible this looks, there is no fix for this poor quality of work .

On the final day of the supposed install, I came home to all of the above, including missing pantry doors, unfinished crown moulding , unfinished spice cabinet, kick plates that move, damage to new floors, a spice drawer that would not have hinges, was installed with hinge holes in it, as well as all their garbage materials left on the driveway. When I voiced my concerns with Leo, he was dismissive and unapologetic. He had the audacity to demand payment for a job that was FAR from satisfactory before he would do anything about to replace all the damaged materials. There was no regard for the stress and inconvenience the unfinished install had caused. Due to previous delays, and all the days they did not show up as planned, the subpar quality of this company's workmanship, I had zero confidence that I would see this company again. Which is why i asked that he replace and finish the kitchen at which time I would pay him in full right there and then, as we would be home to see this completed. That was in March, and we have since to see GTA Kitchens attempt to repair the shoddy job they did. This has caused significant stress, as to this date our kitchen is not completely functional. I have had 2 kitchen contractors come to see if they will repair the damages, and finish the reno, but both have declined to "fix this mess".
This company's incompetence and lack of regard for quality and customer satisfaction has left with me a kitchen that was poorly installed, that no one wants to repair...my advice would be to shop around before hiring this place.

Company had a large selection of styles for cabinets, hardware, colours and counter tops to choose from. Leo was very easy to work with and delivered on what we wanted. The workmanship was good and the kitchen was completed well within the time frame that Leo had said. We are very happy with our new kitchen thank you Leo.

Leo did a great job. He really listened to what I wanted and then offered expert advice to meet the need.

I hired this team when they went by their old name Tilex Pro in 2019. They have since changed their name. This was a full bathroom Reno with new vanity, bath, and faucets, however reusing all the existing piping. At the time of completion I was somewhat satisfied although there were a few small details that I felt could have been done better. Little did I know that the team had poorly installed the shower faucet and behind the cover it would leak every time we had a shower. In 2023 we discovered water damage in behind the walls adjoining the shower area. Based on the fitting we had replaced it is clear it had been screwed on too few turns (1.5x-2x turns) which is what caused the leak. We are now paying for plumbing, mold remediation and drywall repair to fix what seems like a mistake that should never have happened. While the bathroom looks nice, it is crucial that the plumbing and installation of the water fittings are done properly and well. No one wants to suffer water damage in the years after a bathroom Reno. For this reason I cannot recommend this company and I would not use them again.

My friend recommended GTA kitchen and bath Depot, we scheduled a visit to the showroom picked our stone and our counters were ready in 5 days as promised, Job was completed in same day, we r very satisfied with the final result, thank u for great service

We had our 3 builder closets redone, with drawers and proper shelving, Leo and team did a great job.

Great experience, start to finish. The level responsiveness to inquiries and issues was consistently excellent. Billing was also very transparent and easy to understand. Highly recommend this company to anybody looking for a skilled contractor.

Our story stated when we found GTA kitchen & Bath Depot on Homestars website based on great reviews, we contracted them to tile our new office space, the workers were polite, professional and always on time, highly recommend this company.