They came to my house for measurements, I spoke with someone on the phone who sent me a catalogue. After that, they totally ignored my email responses and my phone calls.
- Approximate cost of services:
- $10,000.00
- Company Response
We sincerely apologize for the inconvenience you experienced and the frustration caused by not having your calls answered promptly. Providing exceptional service is paramount to us, and we regret that we fell short of your expectations in this instance.
We are committed to resolving this matter swiftly and to your satisfaction. Please accept our invitation to reach out to us again via phone or email at your earliest convenience. Our team is dedicated to addressing your concerns promptly and ensuring that you receive the assistance you need.
Your feedback is invaluable to us as we continuously strive to improve our services. We appreciate your patience and understanding, and we look forward to the opportunity to make things right for you.
Thank you for bringing this matter to our attention.
Warm regards,
Glass Ninja Team
(647)361-3199