Ottawa Water Filters Co

We have sulphur and iron in our water and we contacted a few companies to provide us with a quote. The quote ranged from $4k to $5k. We were refereed to Shawn by one of our neighbours. When we contacted him, he was easy to talk with and provided us with a great deal of knowledge about water. He said he had a solution that required less maintenance and was actually quite cheaper than what we had been quoted by the other companies. He was able to provide a quote after the first phone call. We appreciated the fact that he promised he would not call us every few days and would wait for use to choose which company we would go with. We ended up choosing him, paid him and the system was installed about 2 weeks later. It has been about 8 months and we have had no problems with our water. We are really happy with our experience and recommended him to everyone we can.

We bought a water filtration system from Ottawa Water Filters over a year ago. Shawn visited our home, gave us a quote and told us the water system would be in within 2 to 3 weeks. My mother was sick with cancer and wanted the system put into the house before she passed away. Twice he called to ask if he had put the system in our home and then said it would be a few more weeks until it arrived. We were installing the system ourselves and had just bought a system only. After 2 months we still did not have a system in place. My mom passed away and we cancelled the service. Shawn has said he would return the funds to us but it has been over a year and we have gotten a partial, (less than a quarter) of a return but not a complete refund. We have been very disappointed in his service and would like our money back. We continue to get excuses. We hope this has not happened to other customers.

We have very soft water coming out of our well but it stinks! For more than 40 years we had a potassium permanganate filters that did a pretty good job to remove the sulphur smell. But it was getting more expensive and more difficult to buy the potassium. So when the time came to change the media in the filter we decided to purchase a new filter instead. We bought a Chemical Free Air Injection System with a Clack valve from Ottawa Water Filters. It has been working great. No sulphur smell, more water pressure and we also think that it has reduced the tannin in the water.

They have varieties of options to choice from, listen to the recommendations so you don't have to revist in the near future. The system I choose to go with is working as described by Shawn, I would like to upgrade to a larger capacity system in the near future.

Shawn was great and did a fantastic job. Our well water failed a safe for drinking test and Shawn knew exactly what to do. He installed a UV and filter system in our house and our well water tested perfectly less than 2 weeks later. I will highly recommend Shawn and Ottawa Water Filters in the future.

I would highly recommend this water softener to anyone who has hard water with a significant amount of iron. Shawn Sauve provides OUTSTANDING service, he was responsive and addressed all of my questions. I am no longer challenged with my hair turning a lovely colour of orange and stained toilet bowls. Quality product, quality service!!

Great friendly service, all problems fixed. Prompt and efficient work. I highly recommend this company.

I live across the country in Calgary Alberta and there is no one I would rather order my water filters (5 yr supply) from or get any solid advise regarding my water filtering system than Shawn at Ottawa Water Filters Co. Great prices and service is and was second to none.

I had Shawn install our water system six years ago and continue to be extremely pleased with it!
What I am also extremely pleased about is any time I call him regarding my system he calls shortly after which to me is so important!
I had emailed him this morning and he called me before noon and effectively answered my question. Thanks Shawn! M

Shawn was able to understand our issues quickly and provide meaningful options for consideration. Very professional and a low pressure approach was appreciated.