Ultimately Lifestlye's came through with acceptable workmanship, but it took 9 months, countless calls and emails to get to this conclusion. My recommendation would be to NOT allow installation in the winter despite their reassurances that it is possible. Also, document all of your interactions as you may need to refer to them for a future small claims court proceeding. Their original crew were not respectful of our property nor were they reliable. The follow up crew that finally came to fix the issues were a huge improvement and they made every effort to ensure that the workmanship was completed with care and diligence. The product itself seems great though it dents when men in workbooks walk across it.
- Approximate cost of services:
- $15,000.00
- Company Response
Hello Elizabeth from Toronto. Thank you for taking a moment to write a review about your experience with Lifestyle Home Products. My name is Jen and I am part of the Customer Care team and I would like to address these issues with you. When you have a moment, please feel free to contact me at 1-800-465-0593 ext 248. I look forward to speaking with you then.