We called Danny one morning and he was able to come out and give us an estimate the same day. He was able to replace the door 2 days later, recycling the old door. He was very friendly, running us through all he features of the new door opener (of course, leaving us a manual as well). Ours was a pretty simple job, nonetheless, we were very pleased with the service and the new door & opener! Job cost $950+tx.