Leak Review, and Failure to Fix
I contacted this company regarding a leak under my bathroom. The plumber showed up on time, was knowledgeable, courteous and professional. I had been told beforehand of a 150$ fee to assess the problem, and that the plumber would be able to stay and fix the problem on the spot if I so requested, after presenting the price for the service. After he explained the cause I did request that he stay, but he then told me he had to leave to another appointment, promising to come back later in the day. He also told me not to use the bathtub. After about 6 hours I called the company and was told he would not be coming at all. I was offered time slot of noon the next day, more than 24 hours after the original appointment! The leak remains, the $150+HST has been paid and I have not been serviced.
Do yourself a favor and avoid this company.
- Approximate cost of services:
- $168.10