My wife and I have three young boys and our narrow two car garage need a complete transformation - we added two more bikes to the collection and needed to have the ability to keep two vehicles in the garage. We got two quotes and Rick clearly seperated himself for the following reasons: 1) Rick invested a significant amount of time up front to ask me more questions on my needs from a use and function perspective; 2) Rick took pictures of the garage and came back with a very thoughtful approach to my storage needs (including a place to hang the kids wagon, the need to store 5 bikes for the entire family, winter tires, the required accessories,etc.); 3) Rick offered a number of custom adjustments (opening the roof frame, reinforcing, and laying plywood, and custom made floating shelving); 4) Rick organized everything for me on completion to ensure it meets the needs from the original discussion (no charge); and 5) Rick's pricing was very competitive We are very happy with both our experience during the the transformation process and the end result (well informed and Rick addressed every question or request in a timely manner). Rick and his team take customer service and satisfaction very seriously and as a service provider myself, understand the true value of delivery. Thanks Rick.2 of 2 people found this review helpful.
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- Thanks for your very thoughtful and thorough review Benjie. I'm really pleased that you and Sonya are satsified with the outcome and I wish you many years of enjoyment with it.